Placing an Order:
Please ensure that you have read our Terms & conditions. By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of our terms and conditions, please contact The Safari Store Team by sending an e-mail to service@safari-store.co.uk before placing an order on our site.

A Contract between the customer and The Safari Store Ltd for the sale of our products will only exist once an order has been accepted, processed and despatched. Prices and availability of goods is subject to change without notice.

Your Right To Cancel:
You may normally cancel your order (once accepted by The Safari Store) for any reason up until 24 hours after you have placed your order. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

Returns Policy:
If you are not entirely satisfied with the products that you have chosen you may return them to us within 14 working days of receipt. We will offer you an exchange or, at our discretion, a refund provided that the products are returned complete, in perfect condition, unused, and with the original packaging. The original delivery charge will still stand. Please note: we cannot refund used or customer-damaged goods. We cannot accept items for a refund or exchange if they have been damaged in the wash.

Making Returns:
For all returns, you will be required to arrange and pay for the return of the products to us. To return any products to us, please send an e-mail to service@safari-store.co.uk. When returning items please obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

Payment and Taxes:
We accept online payment through our secure payment processing partner, Paypal by credit and debit card or The Safari Store Gift Vouchers. All transactions are shown in pound sterling. All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate. The current rate of VAT is 17.5%. For overseas orders we do not offer refunds on the VAT included in the price. Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.

Occasionally an item will be out of stock and if this is the case we will contact you immediately to offer you an alternative. Our delivery period is an estimate and may be subject to change. We cannot accept liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. We will contact you by e-mail as soon as your goods are ready to be dispatched.

Delivery Times and Charges:
Please see our dedicated 'delivery' page. Click Here.

Tell us when your holiday begins:
It is very important that you let us know when you are actually departing the UK, or your home country - especially if it is within the next week or two. We will then be able to: 1) Assess whether or not we will be able to fulfill your order in time; 2) Prioritise your order so that it gets to you as soon as possible; OR 3) Let you know straight away if we are unable to fulfill your order.

Overseas Orders:
To order from overseas please contact us by sending an e-mail to service@safari-store.co.uk to enquire into the applicable delivery charges and times for your country.

Conformity Of Goods:
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

Our Details:
The Safari Store Ltd
Company Registration Number 06076528.